FAQs

We will try our best to match your image colors according to the thread and fabric book. Mail us your existing path or logo and we would definitely make your patches colors match perfectly.

You will receive high quality scanned images of your samples before placing your order along with unlimited edits prior to the beginning of the production process.

We prefer JPEG, PNG, or PDF with high quality, though mostly all kinds of file formats are acceptable. Already have an embroidery file? Just send it to us.

Sure, our experts can turn any design into a patch. Please notice that to ensure the details certain sized design is required with more details. Contact us for better recommendations from our experts

Don’t worry. Our expert team can create a free design for you as long as you have the ideas, drafts or related photos. You can have unlimited free edits until satisfied. We are experienced in helping small businesses, military units, police officers, firefighters as well as bands in making their unique custom patches.

Sample images of your patch will be provided to you within 24-hours. We offer unlimited edits before you confirm the production. You will receive your patches within 1 or 2 weeks or faster.

Yes, we provide rush order service which takes 3 to 5 delivery days with extra air freight fees. For this, you need to contact us ahead of time.

We offer customers a free home delivery service in every nation & district across the globe.

Yes! We offer with minimal charges of shipping worldwide.

Yes, APO, FPO, and DPO military addresses are available. However, delivery times may vary accordingly. Troops are welcomed with special discounts.